Autora AI (ABN 16 468 967 967) ("we", "us", "our") is committed to protecting the privacy of individuals. This Privacy Policy explains how we collect, use, disclose, and handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect and hold the following types of personal information:
- Name, email address, phone number, and business name
- Industry, practice area, and geographic preferences
- Information provided when you enquire about or subscribe to our services
- Usage data related to our platform, including login activity and dashboard interactions
- Payment and billing information processed through our third-party payment providers
2. How We Collect Information
We collect personal information directly from you when you:
- Submit an enquiry or contact form on our website
- Subscribe to our services or create an account
- Communicate with us via email, phone, or other channels
- Visit our website (through cookies and analytics tools)
3. How We Use Your Information
We use your personal information to:
- Provide, operate, and improve our market intelligence and business development services
- Personalise your dashboard and signal feed based on your preferences
- Communicate with you about your account, service updates, and new features
- Process payments and manage billing
- Comply with legal obligations
4. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share information with:
- Third-party service providers who assist in operating our platform (hosting, payment processing, analytics)
- Professional advisors (legal, accounting) where necessary
- Government authorities where required by law
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Access to personal information is restricted to authorised personnel only.
6. Cookies and Analytics
Our website uses cookies and similar technologies to improve your experience and analyse website usage. You can manage cookie preferences through your browser settings.
7. Your Rights
Under the APPs, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:
Email: hdml@autoraai.com
Phone: 0430 424 362
Autora AI — ABN 16 468 967 967