Terms of Service

These Terms of Service ("Terms") govern your access to and use of the services provided by Autora AI (ABN 16 468 967 967) ("we", "us", "our"). By accessing our platform or engaging our services, you agree to be bound by these Terms.

1. Services

Autora AI provides market intelligence and business development services, including but not limited to:

• Access to our proprietary market intelligence dashboard
• AI-enriched deal signals and opportunity scoring
• Lead qualification, outreach, and appointment setting (Business Development tier)

The specific scope, deliverables, and pricing of services are set out in the applicable Service Agreement between you and Autora AI.

2. Eligibility

Our services are intended for business use by professionals and organisations. By using our services, you represent that you are at least 18 years old and are acting in a business capacity.

3. Account and Access

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorised access or use of your account.

4. Geographic Exclusivity

Certain service tiers include geographic and industry exclusivity. Exclusivity is granted on a first-come, first-served basis and applies only to the specific area and industry vertical outlined in your Service Agreement. Exclusivity is maintained only while your subscription remains active and in good standing.

5. Payment Terms

• Fees are as specified in your Service Agreement
• Retainer fees are payable monthly in advance
• Commission fees (where applicable) are invoiced monthly based on closed deals
• All prices are in Australian Dollars (AUD) and are exclusive of GST unless stated otherwise
• Late payments may incur interest at 2% per month on outstanding balances

6. Term and Termination

Unless otherwise specified in your Service Agreement:

• Services operate on a month-to-month basis with no minimum commitment
• Either party may terminate with 14 days written notice
• Upon termination, access to the dashboard and intelligence feed will be revoked
• Outstanding fees for services already rendered remain payable
• Geographic exclusivity for your area will be released upon termination

7. Intellectual Property

All intellectual property in our platform, intelligence engine, data processing methods, and proprietary systems remains the sole property of Autora AI. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for the duration of your subscription.

You may not reverse-engineer, copy, modify, redistribute, or create derivative works based on our platform, intelligence outputs, or methodologies.

8. Data and Intelligence

The intelligence and signals delivered through our platform are provided for informational purposes and to assist your business development efforts. We do not guarantee the accuracy, completeness, or timeliness of any individual signal. You are responsible for verifying information and making your own business decisions based on the intelligence provided.

9. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement. This includes, but is not limited to, pricing structures, client lists, methodologies, and business strategies.

10. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claim arising from the services is limited to the fees paid by you in the 3 months preceding the claim
• We are not liable for indirect, incidental, consequential, or punitive damages
• We are not liable for any loss arising from decisions made based on intelligence provided through our platform

11. Acceptable Use

You agree not to:

• Share, resell, or redistribute intelligence or dashboard access to third parties
• Use the platform for any unlawful purpose
• Attempt to access, scrape, or extract data from the platform beyond normal use
• Misrepresent your identity or affiliation when using our services

12. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or through the platform. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

14. Contact

For questions about these Terms, please contact us:

Email: hdml@autoraai.com
Phone: 0430 424 362
Autora AI — ABN 16 468 967 967